Privacy Policy | Hua Counsel

1. Introduction

Hua Counsel ("the firm", "we", "us") is committed to the responsible handling of personal data. This policy explains what information we collect, how we use it, and the choices available to you. It applies to all personal data processed in connection with the firm's services and website.

If you have questions about this policy, please write to us at privacy@huacouns.

2. Data We Collect

Information you provide

Name, email address, and phone number submitted through the contact form
Information about your family matter that you share during a consultation or in correspondence
Payment details where services have been engaged (processed through third-party providers)

Information collected automatically

Browser type and version, device type, operating system
Pages visited on this website and duration of visit
IP address and general geographic location
Cookies and similar tracking technologies (see our Cookie Policy)

Legal basis for processing (PDPA, Singapore)

We process personal data on the basis of your consent (contact form submissions), contractual necessity (where a retainer is entered into), and legitimate interests (website security and improvement). All data processing complies with the Personal Data Protection Act 2012 (Singapore).

3. How We Use Your Data

To respond to enquiries submitted through the website contact form
To provide legal services where a retainer has been agreed
To maintain records required by our professional obligations under the Legal Profession Act
To improve the performance and usability of this website
To comply with applicable laws and orders of competent authority

We do not use personal data for direct marketing without your explicit consent. We do not sell personal data to third parties.

4. Data Sharing

Personal data shared with us is kept strictly within the firm except where disclosure is required by law, ordered by a court, or expressly authorised by you in writing. In the course of providing legal services, we may share relevant information with the opposing party's solicitors, court officers, or mediators — only to the extent required by the matter and with your knowledge.

We use the following third-party services which may process data on our behalf:

Web hosting and infrastructure providers operating under data processing agreements
Analytics services (used only if you have consented to analytics cookies)

5. Data Retention

Contact form enquiries where no retainer follows are retained for twelve months and then deleted. Client files where a retainer has been entered are retained for seven years from the conclusion of the matter, in accordance with professional obligations, and then securely destroyed. Analytics data is retained for a maximum of twenty-six months.

6. Data Security

All data transmitted through this website is encrypted using TLS
Access to client files is restricted to authorised fee-earners and support staff
Physical files are stored in locked cabinets; digital files are protected by access controls
In the event of a data breach that is likely to result in significant harm, we will notify affected individuals and the Personal Data Protection Commission (PDPC) within the timeframes required by law

7. Cookies

This website uses cookies. Essential cookies are required for the site to function. Analytics and preference cookies are used only with your consent. Full details of the cookies we use are set out in our Cookie Policy.

8. Your Rights

Under the Personal Data Protection Act 2012 (Singapore), you have the following rights:

Access: You may request a copy of the personal data we hold about you.
Correction: You may ask us to correct inaccurate data.
Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time, though this will not affect processing that has already taken place.
Data portability: You may request your data in a machine-readable format where technically feasible.
Objection: You may object to processing for purposes beyond those necessary for our services or legal obligations.

To exercise any of these rights, write to privacy@huacouns. We will respond within thirty calendar days.

If you are dissatisfied with our response, you may lodge a complaint with the Personal Data Protection Commission at www.pdpc.gov.sg.

9. Third-Party Links

This website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal data.

10. Children's Privacy

This website is not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. Information about children relevant to a family law matter is handled solely in the context of providing legal services and in accordance with the Guardianship of Infants Act and related legislation.

11. Changes to This Policy

We may update this policy from time to time. Where changes are material, we will update the "Last updated" date at the top of this page. Continued use of this website after changes have been published constitutes acceptance of the revised policy.

12. Contact

Data controller: Hua Counsel
Address: 60 Anson Road, #11-22 Mapletree Anson, Singapore 079914
Email: privacy@huacouns